Contact Information
Email: netcentral@qconcepts.co.uk
Phone: +44 (0)800 048 8789
Fax: +44 (0)800 048 8789
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Services

Remote IT Management

What We Offer

Using NetCentral to its full potential we are able to offer a comprehensive Remote IT Management service to our clients. We’ll manage your entire IT infrastructure for a flat monthly fee.

Our service includes the following;

15 Minute Monitoring

Your systems are monitored every 15 minutes for potential problems.

Bandwidth Monitoring

Monitor the volume of traffic in and out of any ports on your managed switch.

Client Daily or Weekly Report

A weekly or daily summary of the critical checks carried out throughout the week.

Client Monthly Report

A completely comprehensive view of your systems and all passed/failed checks for the month.

Client Portal

Gives you direct access to your own Client Portal so that you can see an up to the minute status of your systems.

Daily Workstation Health Check

Provides Windows service and disk space checks etc on critical PCs. Examples of critical PCs might include fax servers or time clock systems (i.e. always on).

Disk Space Check

Pre-empt downtime caused by full disks and get alerted to disk space going over a set threshold.

File Size Checks

Monitor the size of any file or folder critical to your business to ensure it is always within required thresholds or no strange growths occur.

Hacker Check

Watches out for anyone trying to gain access to your systems.

Ping Checks

Provides facility for up to five checks on network devices, remote offices, or remote devices.

Remote Support

With our remote support technology we are able to remotely control your computers to fix any problems that may occur.

Event Log Check

Monitor any program running on your server that you consider important to your business.

Server Performance Monitoring

Get alerted when your server is overloaded and needs maintenance.

SNMP/Raid Array Checks

Use SNMP to monitor a wide range of conditions, such as temperature on your server to ensure it is always in operable conditions.

TCP Service Check

Provides facility to monitor up to three TCP ports such as ISP gateway, SMTP relay or POP3. Also provides facility for other custom TCP/IP port tests as needed.

Website Check

Checks to ensure your site is displaying the correct results on either stati or dynamic pages. If not you will be alerted to this problem.

Windows Service Checks

Checks that all windows services are up and running correctly and alerts us if there are any windows services down.

WSUS Check

Get alerted to out of date security patches on your systems so that we can get you back up to date.